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About Us
Choice and control are the operative words at LiteBlue so you can choose to communicate via telephone or Internet Chat immediately, or if you prefer book a support session via E-Mail if the engineer of your choice is unavailable. You can select the best way to manage your support resource by choosing either LiteBlue One or LiteBlue Pay-As-You-Go. At LiteBlue, the choice is yours. |
About Us
Our engineering team consists of certified engineers chosen for their ability to communicate effectively at all levels, empathise with individual’s situations and ability to resolve issues as quickly and efficiently as possible, and whose primary language is English. We have the latest remote access technology at our disposal which allows us (with your consent) to take control of your machine across the Internet without the need for an application to be installed. You can see what we are doing at all times and have complete control over the process. You can even limit which applications the support engineer can see. We can also utilise this tool to provide simple, instant training if you need it.